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Payment & Refund Policy

1. Payment Terms

\nDue Date: Full payment is expected upon completion of the services rendered, unless an alternative payment schedule is outlined in a signed estimate.
\nAccepted Methods: We accept major credit cards, checks, and electronic payments through the Jobber platform.
\nDeposits: For projects exceeding $1,500, a 20% deposit may be required prior to the commencement of work or the ordering of equipment.
\nLate Payments: Invoices not settled within 30 days will incur a late fee of 10% per month until the outstanding balance is cleared.

2. Refund Policy

\nServices Rendered: Due to the nature of HVAC services, which involve specialized labor and installed components, refunds cannot be issued once the service or installation is completed.
\nEquipment Returns: Uninstalled equipment may be returned within 7 days, subject to a 25% restocking fee. Once installed on the customer's property, equipment is considered non-refundable.
Cancellations:
Cancellations made within 24 hours of a scheduled appointment may result in a trip charge or diagnostic fee of $125.
For major installations, customers are entitled to a 3-day right of refusal to cancel the contract prior to the initiation of work for a full refund of their deposit.

3. Warranties

\nLabor: We offer a 90-day warranty on our workmanship. Should a repair fail due to our labor within this period, we will rectify the issue at no additional charge.
\nParts: All installed equipment is covered by the respective manufacturer’s warranty. We do not provide supplementary warranties for the hardware itself.

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